Jilijili Terms and Conditions – Complete Information on Your Rights and Responsibilities

1 General Terms

These terms and conditions apply to all members who use the jilijili platform and its services. By accessing or using the jilijili.games website or mobile application, you are deemed to have fully agreed to these terms.

Jilijili is an online gaming and betting platform operating under an international gaming license. In this document, "jilijili", "we", and "us" refer to the company operating the jilijili platform. "You", "user", and "member" refer to any registered or unregistered visitor.

2 Eligibility & Age Requirements

All jilijili services are strictly for adults only. Creating an account or using the platform is completely prohibited if any of the following conditions are not met:

• You must be at least 18 years years of age.
• Online gaming and betting must be legal for you under the laws of the country where you reside.
• If you are an employee of any company affiliated with jilijili, you are not permitted to place bets on jilijili.
• You may not create a new account if a previous jilijili account has been closed or banned.
• You must register an account in your own name and for your own use — not on behalf of anyone else.

Jilijili may request a National ID, passport, or birth certificate at any time for age and identity verification. Withdrawals may be temporarily suspended until verification is complete.

3 Account Registration & Management

Providing accurate personal information is mandatory when registering an account on jilijili. Accounts created with false information will be terminated and any funds held may be forfeited.

• Single Account Policy: Only one account is permitted per person, household, device, or IP address. If multiple accounts are created, all of them will be closed.
• Password Protection: You are solely responsible for the security of your account. Never share your password with anyone.
• Updating Your Information: If your phone number or email address changes, update it immediately in jilijili's settings.
• Inactive Accounts: An account may be marked as inactive if there has been no activity for 12 months.

4 Deposit Policy

To make a deposit on jilijili, you must use a mobile wallet or bank account registered in your own name. Using third-party payment methods is strictly prohibited.

Jilijili does not charge any fees on deposits. However, your mobile wallet provider may apply their own transfer charges — jilijili is not responsible for those.

5 Withdrawal Policy

To make a withdrawal from jilijili, the following conditions must be met:

• KYC (Know Your Customer) verification must be completed.
• Withdrawing via your most recent deposit method is the safest and recommended option. However, withdrawals to other mobile wallets are also supported.
• If you have an active bonus, wagering requirements may need to be met before a withdrawal can be processed.
• In cases of suspicious activity, jilijili may temporarily hold withdrawals pending investigation.

Under normal conditions, withdrawals via bKash and Nagad are processed in under 3 minutes. Rocket may take up to 15 minutes and Upay up to 30 minutes. During peak hours, processing times may be slightly longer.

6 Bonus & Promotion Terms

All bonus offers on jilijili come with specific terms and conditions. It is important to read the terms of each offer before claiming a bonus. General bonus policy:

• Wagering Requirements: Bonus funds cannot be withdrawn directly — they only become withdrawable after being wagered a specified number of times. Wagering requirements generally range from 10x to 30x.
• Duration: Bonuses must be claimed within a specified time frame. Any unused bonuses will be automatically forfeited upon expiry.
• Bonus Abuse: Using multiple accounts to claim bonuses, attempting to circumvent bonus terms, or trying to clear bonuses through calculated bets may result in bonus cancellation and account suspension by jilijili.
• Referral Bonus: Bonuses apply only when referring genuine players. Referrals to fake accounts will result in bonus cancellation.

Jilijili reserves the right to modify, suspend, or cancel any bonus offer at any time. If an active bonus offer changes, users will be notified on the website or by email.

7 Betting Rules

All bets placed on jilijili are subject to the following general rules. Additional specific rules may apply depending on the game or sports category.

• Once a bet is confirmed, it cannot be changed or cancelled, except in certain specific circumstances.
• If an event is cancelled or postponed, jilijili will settle bets in accordance with standard industry practice.
• If incorrect odds are displayed due to a technical error, jilijili reserves the right to void any bets placed at those odds.
• Attempting to guarantee a profit by placing bets on both sides of the same event ("arbitrage betting") is not permitted on jilijili.
• Jilijili's decision is final in all disputed bets.

8 Prohibited Activities

The following activities are strictly prohibited on jilijili and may result in immediate account termination:

• Attempting to hack or gain unauthorized access to jilijili's software, algorithms, or systems.
• Placing bets or playing games using automated bots, scripts, or other software.
• Money laundering or processing of illegal funds through jilijili.
• Attempting to commit fraud against jilijili or other users.
• Unauthorized use of jilijili's name, logo, or brand.
• Collecting or sharing other users' personal information.

9 Account Closure & Suspension

Jilijili reserves the right to temporarily suspend or permanently close any account at any time, for any reason, including:

• Any breach of these Terms and Conditions.
• Registration with false information.
• Violation of any applicable law or regulation.
• Activities that act against jilijili's business interests.

You may request to close your own account at any time. Please withdraw any available balance before doing so. If an account is closed for a legitimate reason, any remaining balance will be refunded.

10 Limitation of Liability

Jilijili is not liable for any interruption to gaming or betting sessions caused by technical errors, loss of internet connection, or other circumstances beyond its control.

• Under no circumstances is jilijili liable for any indirect, incidental, or consequential losses you may suffer.
• Jilijili's liability is limited in cases where issues arise due to third-party game providers.
• Jilijili is not liable for service interruptions caused by natural disasters, war, or government directives.

11 Changes & Notice

Jilijili may update these Terms and Conditions at any time. For significant changes, notice will be sent to your registered email or posted on the website. Minor changes may be made without separate notification.

Continuing to use jilijili after any changes have been made will be considered your acceptance of the updated terms. We therefore recommend checking this page regularly.

12 Dispute Resolution & Governing Law

Any dispute between jilijili and a member will first be addressed through direct communication. Our support team is available in Bengali 24/7, seven days a week.

If your issue cannot be resolved through support, you may file a complaint with jilijili's licensing authority. The laws of the jurisdiction of jilijili's licensor govern the interpretation and application of these Terms and Conditions.